New Staff Help Radcom Increase Services

Released on: March 11, 2008, 2:26 pm

Press Release Author: Rob Catalano / Radcom, Inc.

Industry: Small Business

Press Release Summary: Consulting firm specializing in technical communication and
instructional design hires talented professionals.

Press Release Body: FOR IMMEDIATE RELEASE
Contact:Rob Catalano
Ph. 330-463-0200 ext. 110
E-mail: rcatalano@radcomservices.com

(Hudson, Ohio, USA / March 11, 2008) - With business opportunities continuing to
expand in 2008, Radcom, a professional services consulting firm in Hudson, Ohio,
recently hired two additional professional staff on the heels of recent new hires
and staff promotions in late 2007. Radcom hired Deborah Urycki as a full-time
Project Writer and Nikki Custy as a part-time Project Writer. Urycki and Custy both
currently reside in Hudson, Ohio.

Urycki is assisting a high-tech client specializing in scientific government
contracts with developing online help files and user documentation. She is also
helping them develop proposals for the federal government. Urycki stated, "I'm very
happy to join Radcom and am looking forward to new and interesting challenges."

For the past two years Urycki was an Adjunct Professor of Journalism in the
Journalism & Mass Communication Dept. of Kent State University (KSU). She has an
extensive writing background, including editing journal articles for a drug
development company. Urycki has a MA in Reporting & Editing, and a BS in
journalism, both from KSU. Her Master\'s thesis was on science communication skills
of university students.

Prior to joining Radcom, Urycki had been consulting from home while raising her two
daughters and 10-year old son. Both of her two girls are attending KSU. The
Uryckis share their home with two Schipperkes, which are a rare Belgian breed of
dog.

Custy works out of Radcom headquarters to assist with a variety of projects on a
part-time basis. "Nikki is a great addition to the Radcom team," said Jennifer
Beaujon, Editor and Project Coordinator. Beaujon added, "She is very thorough, very
talented, and a quick study. Nikki has already helped with many projects using
different computer applications, some of which she had to learn in a short time.
It's a great benefit to have someone with her skills to help with such a complex
array of projects."

Custy is a reporter for Hudson Life magazine and writes the 'Talk of the Town'
section. Before joining Radcom, Custy has been at home raising her two young
children. Prior to that, she worked for Supportsoft, a California-based software
company in a remote office position as a technical writer. She also worked as a
contractor on a technical communication project at First Energy of Ohio.

Custy was an English major at John Carroll University and spent a year in Galway
where she met her husband Patrick. Custy and her husband both play traditional
Irish music.

Angie Dianetti, one of Radcom's principals, stated, "Nikki and Debie each bring
specific talents and expertise to Radcom to help balance our blend of writers,
technical experts, and instructional designers. They are part of the reason why we
can quickly adapt to meet our clients' communication needs, whether it's writing
online help files, user manuals, or e-learning courses." Radcom had record-breaking
sales in 2007 and expects the trend to continue in 2008.

# # #

Radcom is a training development, documentation, and technical communication
consulting company based in Hudson, Ohio and can be found online at
www.radcomservices.com.


Web Site: http://www.radcomservices.com

Contact Details: 1696 Georgetown Rd., Unit A
Hudson, OH 44236
Ph. 330-650-4777 ext. 110
rcatalano@radcomservices.com

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